Park Hyatt Melbourne

DEPOSIT / CANCELLATION POLICY • Initial security deposit (non-refundable) (25% of estimated total cost) - Within 07 days of booking • 2nd Deposit (25% of estimated total cost) - Within 90 days of arrival • 3rd Deposit (25% of estimated total cost) - Within 60 days of arrival • Balance of estimated total cost - Due 30 days prior to arrival Please note: AMEX, Visa, Diners and MasterCard payments will incur a 1.6% credit card surcharge In the event of cancellation, all deposits will be forfeited in addition to the following charges: Event Cancellation: 120 - 61 days prior to arrival In the event of the event being cancelled, the client shall upon demand of the Hotel, pay a fee of up to 50% of the estimated total event revenue. 60 - 31 days prior to arrival In the event of the event being cancelled, the client shall upon demand of the Hotel, pay a fee of up to 75% of the estimated total event revenue. 30 days prior to arrival In the event of the event being cancelled within 30 days prior to the event, a fee of 100% of the programmed food charge and up to 100% of total other event costs will apply. Accommodation Cancellations: 90 - 61 days prior to arrival Up to 20% of rooms reserved may be cancelled without charge. In excess of this amount a cancellation fee equal to 50% of the rate for additional rooms cancelled will apply. 60 - 31 days prior to arrival 10% of remaining rooms may be cancelled without charge. In excess of this amount, a cancellation fee equal to one night's accommodation rate per room cancelled will apply, based on your peak night/s. 30 days prior to arrival Full cancellation fees apply for all room nights cancelled within 30 days of arrival.